Official Statement & Security Notice

1. About this site

This site (https://www.pinweima.com) is the official website of Pinweima, operated by the entity recorded in our ICP filing. It introduces our consumer-AI infrastructure and products — the taste knowledge graph, the consumer decision agent, brand intelligence infrastructure and taste trend insights — and provides a contact channel for business cooperation and demo bookings.

2. What we offer

• Product information: public descriptions of positioning, capabilities and architecture
• Business cooperation: brand partnerships, demo bookings and commercial enquiries
• Public insights: research, viewpoints and industry content we publish
• Communication: we contact you only through our official mailbox

3. What we do not offer

For the avoidance of doubt:

• We do not sell insurance, wealth-management, fund or loan products
• We do not provide any agency or settlement service such as handling insurance surrender, refunds, membership cancellation, invoice issuance or payment collection on behalf of others
• We do not provide order farming, rebates, top-up or account-operation services
• We never collect money through personal accounts, personal WeChat, QQ or personal bank cards

4. What we will never do

Regardless of the channel, the following behaviours are never official Pinweima activity:

• Asking you to transfer money because of an "abnormal account", "order refund", "membership expiry" or "policy change"
• Asking for your bank card number, payment password, SMS verification code or ID photos
• Asking you to install an App from an unknown source, share your screen or grant remote access
• Cold-calling or contacting you via personal WeChat or QQ to sell products or request payment

If you encounter any of the above, stop the conversation immediately and treat it as fraud conducted in our name.

5. How to verify our official channels

• Official websites: pinweima.com and www.pinweima.com (HTTPS across the whole site)
• Official mailbox: ai@pinweima.com — you can always reply to this address to verify any person or message claiming to be us
• ICP filing: 京ICP备12041631号-5, verifiable via the MIIT filing system at beian.miit.gov.cn

Any other website, App, mini-program, social account or "customer service" using the Pinweima name is not an official channel.

6. What to do if something looks suspicious

• Do not click links, transfer money or share verification codes or payment details
• Keep chat logs, SMS messages and phone numbers as evidence
• Verify with us at ai@pinweima.com; we will help confirm and handle it
• Report to your local anti-fraud authority; if money is lost, contact the police immediately

7. Security measures on this site

• HTTPS encryption across the whole site; no plain HTTP transmission
• No third-party advertising, no pop-ups, no floating ads and no download prompts
• No third-party analytics, cross-site tracking or unknown external scripts
• No sign-up, login, checkout or payment forms; we never ask visitors to submit personal information
• Content is product and brand information only and does not constitute investment, medical, legal or purchasing advice

8. Contact us

For any question about our content, copyright or brand usage, or to verify an official identity, email ai@pinweima.com. The latest version of this page always prevails.